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You will not give Microsoft a Submission that is subject to a license that requires Microsoft to license its Software or documentation to third parties because Microsoft includes your feedback in them. Maybe MS can use this info to create an article for the knowledge base? From there, I went on the the "Advanced Troubleshooting" in the article, Method 3 for testing IE by using safe mode startup option that enables networking.

While I still got the go. I then went to Method 8 to reset IE configuration settings. Still got the go. Unfortunately, it only got me back to the go. I started at Method 2 to reinstall IE 7 or 8. Since I couldn't access anything with the effected computer, I downloaded IE8 on another computer selected "save" instead of "run" and saved it to my Cruzer to get the file to the effected computer. The problem persisted.

I came across an article on a repair installation of XP if a later version of IE is installed, which since I currently have IE7 on my computer I uninstalled IE8 after it was clear it didn't solve the problem , I thought I might need the info. If somebody has anything else to suggest that is less drastic, that would be great, but right now it looks like I'm going to have to try some kind of repairing or reinstalling of XP.

Good thing I keep my files documents, pictures, etc. Fact: Norton and McAfee applications are notorious for not uninstalling or upgrading cleanly. The "leftovers" may be your troublemaker - especially if a Norton or McAfee free-trial came preinstalled on the computer when you bought it even if you never used it. IE was working fine until 2 days ago. It says i'm not connected to the internet, but as you can see with mozilla I am.

Whats going on? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Previous Next. Leonardo Penha Mesquita Independent Advisor. Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you, and I am here to work with you on this issue. That link is for he Microsoft support page that helps users to deal with the most common upgrade and installation errors on Windows It contains details of the erros, as well as troubleshooting steps to try to fix them.

Are you dealing with any particular issues right now?