Dock and talk manual

All Iridium units are susceptible to this interference, regardless of the type of antenna being used. Generally speaking, an Iridium unit, be it a handset using its internal antenna or a fixed terminal when attached to an externally mounted antenna and located within 15 and 45 meters 50 to feet, respectively of an operating Inmarsat Standard-C terminal, will likely experience degraded performance.

Other sources of RF interference such as Globalstar units, radar devices and broadcast stations can provide interference for Iridium units, but usually are not encountered as frequently as Inmarsat terminals.

The Iridium and handset have an external bypass antenna connector. As these connectors are exposed to the environment, they can get dirty and may prevent a good connection between the handset and the dock. Sometimes, the more use the handset gets with that connector, it cannot be avoided that the connector will wear off and may not offer good connectivity to the dock.

The antenna connector of the handset is at the back just above the battery while the handset is at the bottom. Make sure the connector is clean and free from any foreign matter that may block the connection. Connectivity of the external connectors can also be verified with an accessory that came with the handset.

The comes with a bottom connector that will allow you to use an external antenna while the comes with a clip adapter for the same purpose. If using the adapter still gives you no signal, then have your handset checked by your supplier or by an Iridium authorized service centre. The handset is out of range. Bring the handset closer to the cradle of external PTT antenna to reestablish communication.

The handset has lost its pairing from the PTT cradle. Switch the handset on, also make sure the PTT cradle is switched on. Press the 2 blue volume buttons simultaneously for approximately 8 seconds until a consecutive beep is heard, then place the handset into the main PTT cradle to complete the pairing. This is a possible hardware fault, please contact [email protected] for an RMA. At the moment, only the following Beam Communications products are capable of interfacing from the line level audio port into audio systems.

Due to a satellite network, if you are in motion, the satellite signal may become obstructed such as buildings, bridges, tunnels, larger vehicles, valleys , large trees. If your satellite setup is not obstructed and yet you have no signal, you will need to perform the following checks:. Voice quality may be affected by many factors. Before making a call, make sure that the signal strength is at least bars some terminals the signal LED should be bright green, not orange, or red.

If the setup cannot achieve the signal level required, there is a possibility that there is a problem with the setup. The buzzing sound usually begins when noise picked up by the power supply or the audio circuit and manifests as a buzzing sound to the in-vehicle unit. Also observe whether the buzzing sound is influenced by external interference from outside the vehicle, trains, large machinery, other communication equipment.

Buzzing sound may be suppressed by incorporating power supply filters. Consult a local electronics shop for advice. Check the location of microphone if applicable , make sure it is not located near an air vent or too close to an open window.

Plug the RJ45 cable to the dock. The cable will need to be replaced. Contact Beam customer support for assistance. Early wireless PTT cradles were programmed active high. Switch the wireless PTT handset on. If the wireless cradle is connected to the ExtremeDrive Dock, the handset will switch on as soon as it is docked in the wireless cradle.

The ExtremeDrive Dock's firmware version should be atleast at 1. Earlier firmware version does not support PTT mode. The stick antenna or external antenna has to be attached the antenna with the round tip connects to the wireless handset while the short stub antenna connects to the bottom of the wireless cradle.

This ensures that all communications between the two units are secure and cannot be compromised or interfered with by a third party. To pair a wireless handset with a new cradle, press and hold the PTT button while pressing both blue volume controls for 8 seconds until the Wireless Handset speaker sounds a fast beeping tone alert. Now place the Wireless Handset back into the charging cradle. After a few seconds the Wireless Handset will sound a two tone confirmation and the red LED on both units will glow solid to indicate connection is complete.

Make sure that when the wireless PTT handset is docked in the wireless cradle, it settles in nicely and a double beep should be heard as confirmation that it has made contact with the cradle to charge.

Also, make sure that PTT continuous charging is enabled in the dock to disable the dock going into sleep mode. The dock should be connected to a windows PC with Eagle software management tool to enable this feature. To update the ExtremeDD firmware, download the latest version of Eagle on the product's support page.

The proper torque for the sma connector is between 7 to 10 inch pounds of torque. If this value is exceeded, its possible to break the connector. Please note that if found the antenna connector has been damaged due to over tightening, this will void the warranty. Upgrade the Iridium P Extreme Handset to most recent firmware version. Contact support Print. Servicing and warranty View product details. Why don't I have power on the docking unit? Check power is connected to the interface unit.

My unit powers off once the ignition is switched off or the key is removed after 20 minutes. The docking station keeps beeping and the Iridium handset is not turning on. This is usually an indication that the Iridium handset has crashed and unfortunately even though the docking station is trying to restart the Iridium handset the phone is not responding.

To resolve this problem the Iridium handset must be removed from the cradle, have the battery detached for 10 seconds, replaced and then redocked into the cradle. The Iridium handset restarts whilst docked. Sometimes an Iridium handset may become temporarily unresponsive to the docking station. When the handset is on PTT Mode, the dock should be at least at version 1. My Beam Iridium docking station in the vehicle does not stay on.

It is possible that the accessory wire is not wired correctly or has been disconnected. Screenshot shows how the dock behaves relative to the accessory wire connection.

My Beam Extreme Docking station does not stay on with the Extreme handset. The dock will try to switch on the handset, but unable to keep it on. It is recommended to check the following: The Extreme handset has two battery options, a slim battery or an extended battery. If a slim battery is used, make sure the battery Infill plastic must be in place Refer to Extreme Dock user manual.

The use of the infill for slim battery will make sure the handset contacts align with the docking station contacts. Remove the Infill when using an extended battery. The Extreme handset is IP 65 rated therefore rubber parts may need some push to close off the gap like between the battery and the handset.

Once the battery is locked in place, give the centre of the battery a gentle push down towards the handset. This will help close the handset's terminals to the battery. Have the convenience and audio quality of a full-sized handset, speakerphone or headset for extended calls;.

Utilizes and transfers features such as voice recognition, one-touch voicemail dialback and SMS message alerts from your cell phone;. Place your cell phone in your best area for cell phone reception and use regular corded or cordless phones throughout the house;.

Use the free unlimited nights, weekends and mobile to mobile calling plans to their fullest while fully utilizing unused peak minutes;. Switch an active call seamlessly from cell phone to home phone and vice versa ;. Eliminates cell phone radiation for extended conversations or extensive calling;. Docking Stations will also be available integrated into a telephone with the Enterprise telephone or also with a full wireline telephone built-in, the Unity telephone.